User and Liability Regime

Navigation, access, and use of the IBERIAN SELECT FOODS SL website confers the status of user, by which all the conditions of use established herein are accepted from the moment of navigation through the IBERIAN SELECT FOODS SL website, without prejudice to the application of the corresponding mandatory legal regulations depending on the case.

The IBERIAN SELECT FOODS SL website provides a wide diversity of information, services, and data. The user assumes responsibility for the correct use of the website. This responsibility shall extend to:

• The veracity and legality of the information provided by the user in the forms issued by IBERIAN SELECT FOODS SL for access to certain contents or services offered by the website.
• The use of the information, services, and data offered by IBERIAN SELECT FOODS SL contrary to the provisions of these conditions, the Law, morals, good customs, or public order, or that in any other way may involve an infringement of the rights of third parties or the proper functioning of the website.

Links Policy and Disclaimers

IBERIAN SELECT FOODS SL is not responsible for the content of the websites that the user can access through the links established on its website and declares that under no circumstances will it examine or exercise any type of control over the content of other sites on the network. Likewise, it does not guarantee the technical availability, accuracy, veracity, validity, or legality of sites outside its property that can be accessed through the links.

IBERIAN SELECT FOODS SL declares that it has adopted all the necessary measures to avoid any damage to the users of its website that could derive from browsing its website. Consequently, IBERIAN SELECT FOODS SL is not responsible, under any circumstances, for any eventual damages that the user might suffer from internet browsing.

Modifications

IBERIAN SELECT FOODS SL reserves the right to make any modifications it deems appropriate, without prior notice, to the content of its website. This applies to the contents of the website, its conditions of use, or the general terms and conditions of contract. These modifications may be made through its website in any form admissible by law and shall be binding during the time they remain published on the website and until they are validly modified by subsequent ones.

Online Contracting Services

Certain contents of the IBERIAN SELECT FOODS SL website include the possibility of online contracting. The use of these will require the mandatory reading and acceptance of the general conditions of contracting established for this purpose by IBERIAN SELECT FOODS SL.

Cookie Reservation

A Cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, can be used to recognize the user.

In accordance with the provisions of Article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), which requires users to be informed about the use of data storage and retrieval devices in terminal equipment, IBERIAN SELECT FOODS SL informs that when accessing this web domain www.iberianselectfoods.com, cookies will be installed on your equipment.

Privacy Policy

IBERIAN SELECT FOODS SL manages this store and this website, including the data, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the "Services"). IBERIAN SELECT FOODS SL is powered by Shopify technology which allows us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

We kindly ask you to read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the provisions established in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we refer to any data that identifies you or that can be reasonably linked to you or to another person. Personal information does not include data collected anonymously or that which has had its identification removed, so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences obtained from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including the items you view, add to your cart, save to your wish list, or purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us including information you provide to us in your communications with us, for example, when submitting a complaint to customer service.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, such as how and when you use them or navigate through them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information by any other means.
• Automatically through the Services including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
• From our service providers including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or what Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide you with the Services, which includes fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and the items that interest you, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipment, facilitating returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or postal mail, as well as showing you online advertisements about products or services on the Services themselves or on other websites, including based on items you have previously purchased, added to the cart, or other activities carried out on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, offer a secure shopping and payment experience, detect, investigate, or act upon potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your access credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
• Communications with you. We use your personal information to provide you with customer support, respond to your requests, provide services effectively, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal proceedings, including requests from law enforcement agencies or government authorities, as well as to investigate or participate in civil discovery processes, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, order management, and shipping).
• With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes, based on your online activity across different entrepreneurs and websites. You can exercise your rights to object to such uses here.
• When you direct us, request us, or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through the use of social media widgets or login integrations.
• With our affiliates or, generally, within our corporate group.
• In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to court subpoenas, search warrants, or other similar requests), to enforce the applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services, in order to provide and improve the Services for you. With the objective of providing and improving the Services to you, the information you submit to the Services will be transmitted to and shared with Shopify and third parties who might be located in countries different from yours. Furthermore, to help protect, develop, and improve our business, we use certain advanced features of Shopify that incorporate data and information obtained from your interactions with our store, with other entrepreneurs, and with the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, with other entrepreneurs, and with the Shopify platform itself. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of such information for such purposes. To obtain more information on how Shopify uses your personal information and about the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information here at the Shopify Privacy Portal link.

Third-Party Websites and Links

The Services may include links to websites or other online platforms managed by third parties. If you access links directing to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces—including that which you share on third-party social media platforms—may also be visible to other users of the Services and to users of those third-party platforms, without limitations regarding its use by us or third parties. The inclusion of such links does not in itself imply any endorsement of the content of those platforms or of their owners or managers, unless expressly indicated in the Services themselves.

Children's Data

The Services are not intended to be used by minors, and we do not knowingly collect personal information from minors under the applicable law in your jurisdiction. If you are the parent or legal guardian of a minor who has provided us with their personal information, you can contact us through the details indicated below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as these terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee "absolute security". In addition, any information you send us may not be protected during transmission. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Options

Depending on where you reside, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, can apply only in certain circumstances, and, in some cases, we may refuse your request when permitted by law.

• Right of access. You may have the right to request access to the personal information we hold about you.
• Right of erasure (deletion). You may have the right to request that we delete the personal information we hold about you.
• Right of rectification. You may have the right to request that we rectify inaccurate personal information we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.
• Management of communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option that appears in our emails. If you opt out of receiving them, we may still send you non-promotional emails, such as those related to your account or to the orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to the exceptions and limitations provided under local law, you may exercise the following rights in addition to those mentioned above:

• Objection to processing and limitation of processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
• Withdrawal of consent: Where the processing of your personal information is based on your consent, you have the right to withdraw such consent. If you withdraw your consent, it will not affect the lawfulness of the processing carried out based on your consent prior to its withdrawal.

You may exercise any of these rights in the places indicated in the Services or by contacting us through the contact details provided below. For more information on how Shopify uses your personal information and about the rights you may have—including those related to data processed by Shopify—you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting a request submitted by a representative, we will require the representative to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable period, as established by applicable law.

Complaints

If you have any complaints about how we process your personal information, we kindly ask you to contact us through the contact details indicated below. Depending on where you reside, you may have the right to appeal our decision by contacting us through the contact details indicated below, or to file a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the Standard Contractual Clauses (SCC) of the European Commission or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the transfer is made to a country that has been recognized as guaranteeing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last Updated" date, and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or about this Privacy Policy, or if you wish to exercise any of the rights that apply to you, please send us an email at admin@iberianselectfoods.com. For the purposes of applicable data protection legislation, we are the data controller of your personal information.